LEARNER SUPPORT

Learner Support addresses the support resources made available to learners taking the course. Such resources may be accessible within or external to the course environment. Learner support resources address a variety of learner services. 

Orientation to Course and LMS 

Blackboard Student Help

Technology Help

Instructor Contact Information & Communication 

Posting Office Hours

Communication Tools

Course/Institutional Policies & Support 

Digital Accessibility and Technical Factors 

Optimizing Material

ScreenPal

Feedback 

Course Evaluation